Do I really need a Beauty Salon Consultation?
Many clients when they first ring up ask if they really need to have a consultation, especially if they have had similar treatment elsewhere first. The answer is always yes. Let me explain.
The consultation is important for many reasons. Firstly, we have to take a full personal history. We are required to do this by our insurance company. This includes contact details (we never pass these onto a 3 rd party) but also a full medical history to ensure that you are suitable for the treatment being requested. There aren’t many things that really stop a treatment taking place, and often it can be just so that we are aware and can assist should anything happen. Sometimes we also have to seek GP approval if we’re not sure of certain conditions or medications.
Secondly we need to find out exactly what treatment you have received before coming to the salon. This enables us to adapt and personalise your treatment plan in accordance with your needs. No two clients are the same and it would be terrible if we treated you as such. Everyone’s needs and journeys are different and need to be individual.
It’s a time for you to ask questions, so please go ahead!
The consultation also helps us to find out more about what you want to achieve from your treatments, and help manage expectations. It is a time for you to inform us and for us to educate you. Working together as a team is important to ensure that you get the best from your treatments, so that you are happy with the results that we achieve. We often will recommend the use of homecare products to go alongside your personalised treatment plan. Some clients will expect the salon treatment to provide all the results, like waving a magic wand. And in some treatments this may be the case. However homecare can be an important part of the programme to achieve the best end result.
And finally the consultation is about building trust and establishing relationships. You want to make sure that you know what you are paying for, what we are trying to achieve and to ensure that the programme developed is to your requirements.
So why not go ahead and book a beauty consultation with us here at our professional yet relaxed salon here in Brighton!